To save and restore progress, you need to:
1. Install the Google Play Games app.
2. Go to the settings of the Google Play Games app (green icon), and check the options “Sign in to games automatically” and “Use this account to sign in”.
3. Enter the correct information of your Google Play account.
4. Launch the game and check the game settings.
5. If you see the “Connect” button in the game settings, then Google Play account is not connected.
Click it to connect your Google Play account.
6. Do not reject or close the window with a suggestion to connect the Google play account when the game asks about it.
Also, please note:
• We do not have your progress and cannot restore it for you
• You can play with the ability to save and restore progress only on your Google Play account.
• There are no ways to change progress or create a new profile for the same game login session
• There is only one progress in the game and it is saved on the Google Play account, which is always restored, if the account was linked correctly.
• If your progress was not restored by Google Play, it means it was previously saved only on your device.